Support
Last updated: May 14, 2026
For beta support, account issues, bug reports, and moderation questions, contact support@f8tdtravel.com.
Response expectations
During beta, response times may vary. We aim to prioritize safety, account access, moderation, and reliability issues before general product feedback.
Bug reports
Include what happened, what you expected, your device and browser, the approximate time, screenshots if helpful, and whether the issue affects signup, trips, matching, messaging, notifications, or profile access.
Account help
Contact support for login problems, email verification issues, profile concerns, age-gating questions, or account deletion requests. We may need to verify account ownership.
Moderation and safety
Use in-app report and block tools when available. Support can help with moderation questions, but urgent physical safety concerns should be directed to local emergency services first.
Product feedback
Feedback from early testers is welcome, especially when it helps us improve onboarding, trip creation, matching quality, messaging, safety, accessibility, or mobile usability.